AMS.AL

Updates · Backups · Security · Speed

Website Maintenance That Keeps Your Business Online, Secure and Fast

A website is not finished on the day it goes live. Website maintenance means someone looks after your updates, backups, security, HTTPS certificate and speed every week, before a small problem turns into a site that is down or hacked. At AMS.AL we have done this work since the end of 2015, with a clear plan, changes tested before they reach the live site and a short report you can read in a few minutes.

Website maintenance by AMS.AL: updates, security and speedUpdatesBackupsSecuritySpeedUptime monitoringHTTPS activeContent changesMonthly report

48 h

First answer

For every routine request, within two working days

HTTPS

Active certificate

We check that SSL/TLS stays valid and is renewed in time

≤ 2.5 s

The LCP we aim for

Google's 'good' threshold for loading the main content

2015

Online since 2015

Building, hosting and maintenance under one roof

Why Website Maintenance Beats Fixing Things Only When They Break

Most businesses remember their website only when it does not open, when the contact form stops sending messages or when the browser shows a "not secure" warning. By then the content management system, the theme and the plugins have gone without updates for months, the last backup is old or missing, and nobody knows exactly who still has access to the admin panel.

Regular website maintenance turns that risk into a calm routine. Instead of paying for an emergency fix after every incident, someone follows the site continuously, applies updates in the right order, tests them on a staging copy and tells you before anything affects your customers.

The table below compares the usual way, where a site is repaired only after it breaks, with our approach. The difference is not only technical: it is the difference between a website that works for the business and one that keeps producing unexpected costs.

CriterionFix it when it breaksWebsite maintenance by AMS.AL
UpdatesDone rarely, all at once and straight on the live site, with no idea whether something will break.Done regularly, one at a time, tested first on a staging copy and logged change by change.
BackupsMissing, or stored on the same server as the site, so they are lost together with it.Automatic copies of files and database, stored off the server and tested with a real restore.
SecurityOld passwords, forgotten admin accounts and no check for malicious code.Reviewed access, two-step verification, a firewall, regular scans and quick action on any warning sign.
SpeedThe site slowly gets heavier with new images, new plugins and piled-up data.Periodic Core Web Vitals checks, database clean-up and optimised images and caching.
Response to problemsYou search for someone in a hurry, explain everything from scratch and wait until they find time.One address for requests, a first answer within 48 hours and a team that already knows your site.
ReportingYou do not know what was done, what is still open or why you had to pay.A short report on updates, backups, security status, speed and content changes.

Website maintenance as insurance for the investment you made

A well-built website is a large investment of time and money. Without continuous care it loses value every month: code ages, browsers change, Google raises the bar and attackers find new weaknesses. Our website maintenance keeps the site in the condition you paid for, and in many cases improves it over time. If your site does not exist yet or needs a rebuild, we start with professional web development and then move on to everyday care.

What Our Website Maintenance Service Includes

Website maintenance is not a single button. It is made of four areas of work that affect one another: technical updates, security, speed and content changes. Below we explain what we do in each and who benefits most from it.

Safe updates for the core, the theme and the plugins

Most small business websites run on WordPress or a similar system, where every plugin has its own update rhythm. We follow them, read the release notes and apply them in an order that avoids conflicts: first on a staging copy, then on the live site, always after a fresh backup.

When an update changes something visible, such as a form, a shopping cart or a payment method, we check it by hand before closing the task. If a plugin has been abandoned by its developer, we propose a replacement before it becomes a risk.

  • WordPress core, theme and plugin updates
  • Testing on a staging copy before the live site
  • Manual checks of forms and payments
  • Replacement of abandoned plugins
  • PHP version updates on the hosting

Best for: WordPress or WooCommerce sites that rely on many plugins and cannot afford an outage.

Website maintenance and hosting work together

Many website problems do not come from the code but from the server: an old PHP version, a full disk or too little memory. When the site also runs on web hosting from AMS.AL, we see both sides at once and solve the problem without passing responsibility back and forth. We also provide website maintenance for sites that stay with another hosting provider.

How Website Maintenance Works with AMS.AL: Five Steps

Every website has its own history, so a website maintenance plan never starts with blind updates. It starts with a full check, then we agree together on the routine and on how we will communicate.

  1. 1

    The initial website audit

    We review the version of the system, the theme, the plugins, the hosting, administrator access, existing backups, speed and the site's status in Search Console. This shows us what risks exist today and what needs fixing right away.

    What you receive

    • A list of risks by priority
    • A first speed measurement
    • An inventory of plugins and accounts
  2. 2

    First fixes and a baseline backup

    Before any change we take a full backup and store it off the server. Then we close the most urgent risks: unnecessary accounts, dangerous plugins, a certificate about to expire or versions that are far out of date.

    What you receive

    • A tested backup
    • Urgent risks closed
    • A staging copy of the site
  3. 3

    The regular website maintenance routine

    Depending on the package, updates, security scans and backups run on an agreed rhythm. Uptime monitoring alerts us when the site stops responding, so we act quickly instead of waiting for customers to complain.

    What you receive

    • Tested updates
    • Automatic backups
    • An alert when the site stops responding
  4. 4

    Your requests and changes

    You send content changes and new requests by email to info@ams.al or through the channel we agree on. We log them, give you a first answer within 48 working hours and tell you when they are done.

    What you receive

    • One address for all requests
    • A clear response time
    • Confirmation after every change
  5. 5

    The website maintenance report and review

    At the end of each period you receive a short report. Once a quarter we review it together: what worked, what should improve and whether the package still fits your site.

    What you receive

    • A readable periodic report
    • Improvement recommendations
    • A quarterly package review

What You Should Know About Website Maintenance: Lessons from Practice

After ten years of work on all kinds of websites, a few rules keep coming back. We share them here so you know what to expect from any website maintenance service and from whoever looks after your site.

Updates happen in order, not all at once

The "update all" button is the fastest way to break a website. A new plugin may need a newer PHP version, a theme may not be ready for the new WordPress release, and two plugins can clash with each other. The safe order is: backup, test on staging, update the core, then the theme and finally the plugins, one by one, with a check after each.

The 3-2-1 rule for backups

A backup is only worth something if you can restore it when you need it. That is why our website maintenance follows a well-known industry rule, adapted for websites:

  • Three copies of the data: the live site and two backups.
  • Two different kinds of storage, for example the server and cloud storage.
  • One copy always away from the server where the site lives.
  • A restore test at regular intervals, so we know the backup works.

Security starts with access

Most hacked websites we have seen were not attacked with sophisticated techniques, but through weak passwords, accounts of former staff that were still active, or old plugins with publicly known vulnerabilities. A few simple measures lower the risk considerably:

  • A personal account for each person, never a shared "admin" account.
  • Two-step verification for every administrator.
  • Access removed immediately when someone leaves the team.
  • Plugins only from trusted, actively supported sources.

Speed and SEO need continuous care

Google measures pages with Core Web Vitals: LCP for loading the main content, INP for responding to clicks and CLS for the page's visual stability while it loads. These numbers change every time you add a large image, an ad script or a new plugin. Website maintenance keeps them under control and gives a stable technical base to SEO services, because a slow site or one full of broken links finds it harder to rank.

How We Measure Website Maintenance and What Your Report Contains

Good website maintenance is often invisible, because the problems simply do not happen. So we make it visible with clear indicators and a report you can understand without technical knowledge.

The indicators we track

Every indicator relates to a concrete risk for your business, not to numbers for show:

  • Availability: how long the site was reachable, and every outage with its cause.
  • Updates: what was updated, to which version, and whether any problem appeared.
  • Backups: the date of the last backup and of the last restore test.
  • Security: scans, blocked logins and every action taken.
  • Speed: LCP, INP and CLS from PageSpeed Insights and Search Console.
  • Requests: how many were sent, how many completed and how quickly.

The tools we use

For speed and indexing we use Google Search Console and PageSpeed Insights; for traffic and form submissions GA4, when it is connected to the site; for uptime a monitoring service that checks the site every few minutes. When a client wants one shared view, we bring the data together in a simple Looker Studio dashboard.

A report you can read in five minutes

The website maintenance report is not a long list of technical terms. It opens with a three-line summary: was the site secure, was it fast and was every request completed. The details follow for whoever wants them, and at the end come the recommendations: what is worth improving next period, and why.

Website Maintenance Packages

Our website maintenance packages differ by the size of the site, how often it changes and how many edits you need. Use the finder below to see which one suits you best.

Essential

Regular care for small sites

Best for: Brochure sites with few pages and few changes.

  • Regular core and plugin updates
  • Automatic off-site backups
  • HTTPS certificate checks
  • Uptime monitoring
  • A short periodic report
Request the Essential offer

Growth

For sites that change often

Best for: Businesses with a blog, many services or a small online store.

  • Everything in Essential
  • Staging tests before every update
  • Security scans and a firewall
  • Regular Core Web Vitals checks
  • Content changes on request
  • A quarterly review with recommendations
Request the Growth offer

Professional

For stores and critical systems

Best for: WooCommerce stores, portals and sites where every hour offline costs money.

  • Everything in Growth
  • More frequent backups and restore tests
  • Manual checks of cart and payments
  • Continuous speed optimisation
  • Priority for urgent requests
  • A reporting dashboard in Looker Studio
Request the Professional offer

Which package fits your site?

Pick the statements that describe your site and we will suggest a starting point.

Which package fits your site?

Pick at least one statement to see a suggestion.

We do not publish fixed prices, because every site has different needs. After a short check we send you a free, no-obligation offer.

Frequently Asked Questions About Website Maintenance

How often does a site need website maintenance?

Backups and monitoring should be continuous. Security updates should be applied as soon as they are released, while other updates can be grouped on a weekly or fortnightly rhythm. A small brochure site needs less attention than an online store with payments, so the rhythm is set per site.

Can you maintain a website you did not build?

Yes. Most sites that come to us for website maintenance were built by someone else. We start with an audit, document what we find and tell you clearly whether anything needs fixing before we take over the regular care.

What happens if an update breaks the site?

That is why we test updates on a staging copy and take a backup before every change. If a problem still appears on the live site, we roll the site back to its previous state and fix the cause calmly, without leaving your customers in front of a broken page.

Is hosting included in website maintenance?

Not necessarily. You can keep your hosting with your current provider and we look after the site only. If you would rather have everything in one place, we also provide hosting, and then we handle server and site issues together.

How do I send change requests?

By email to info@ams.al or through the channel we agree on at the start. Every request is logged, gets a first answer within 48 working hours, and we tell you when it is done. For larger changes, such as a new section or a new feature, we send you an estimate first.

Does website maintenance affect Google rankings?

Indirectly, yes. Google does not reward updates as such, but it does favour pages that load quickly, are secure with HTTPS, have no broken links and are not flagged as dangerous. All of these are part of website maintenance.

Do you offer website maintenance for WooCommerce stores?

Yes, and there the care matters even more. Besides updates, we check the cart, payments and order emails by hand after every significant change, because an error in those parts hits sales directly.

How long does a maintenance agreement last?

We usually work with periodic agreements that can be reviewed or ended with advance notice. We want you to stay because the service helps you, not because you are locked in. The details are written clearly in the offer.

What happens to our data and access if we stop working together?

The site, the data and the access are yours. At the end we hand over the latest backup, the list of accounts and notes on the configuration, so whoever continues the work has an easy start. You can read more about how we work on the About AMS.AL page.

Give Your Website the Care It Deserves

Tell us your site's address and what worries you most today: speed, security, updates or changes you never find time for. We run a short check and send you a free offer, with no obligation.

If you would like to get to know the team and the way we have worked since 2015 first, visit the About AMS.AL page or write to us directly.

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